I started in 911 in 1998. I had a short 2.5 year break since that time. I have been a dispatcher, training dispatcher, 1st Manager of a Countywide Consolidation and returned where I started as the Operations Manager.
Where have you taught?
I previously worked for a national training provider where I taught in Iowa, Illinois, Tennessee and Utah. In 2018 I taught several classes in Iowa.
I will be teaching in Dublin, Ireland, North Carolina, Nebraska and many other locations in 2019.
What Is Your Teaching Style?
I truly believe people that attend should have fun while learning. My goal is to ensure everyone leaves feeling energized and that they have a few tools to use in their 911 job.
What Certifications Do You Have?
NENA Emergency Number Professional (ENP)
Iowa APCO President 2015-2018.
Certified in EMD, EFD, EPD and Quality Assurance in all 3 disciplines