I started in 911 in 1998. I had a short 2.5 year break since that time. I have been a dispatcher, training dispatcher, 1st Manager of a Countywide Consolidation and returned where I started as the Operations Manager.
I previously worked for a national training provider where I taught in Iowa, Illinois, Tennessee and Utah. In 2018 I taught several classes in Iowa.
I will be teaching in Dublin, Ireland, North Carolina, Wisconsin, Iowa and Nebraska and many other locations in 2019.
I truly believe people that attend should have fun while learning. My goal is to ensure everyone leaves feeling energized and that they have a few tools to use in their 911 job.
NENA Emergency Number Professional (ENP)
Iowa APCO President 2015-2018.
Certified in EMD, EFD, EPD and Quality Assurance in all 3 disciplines
FBI Instructor Certified
John Maxwell Team Speaker
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