911 Gold Line Training

Welcome to 911 Gold Line Training

Training that adds value to the THIN GOLD LINE.  Training for 911 dispatchers and the public safety personnel we dispatch for.  

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About Us

Meet the Instructor


Joe has over 17 years experience in 911 emergency communications.  Over the course of the 17 years Joe has been a dispatcher, Manager for a countywide consolidation and is currently employed at the Cedar Rapids, Iowa Police Department as the Operations Manager.  

Joe is a certified Emergency Number Professional (ENP) and is also certified in Emergency Medical, Police and Fire Dispatch through the International Academy of Emergency Dispatch.  

Joe is a certified John Maxwell Team speaker and incorporates some of the best personal development and leadership material into his classes.  



Gold Line Success (4 hour presentation)

Everyone Communicates--911 Needs to Connect (4 hour presentation)

Leadership Game--2 hour Leadership Training to improve communication at any agency.  

Thank You


Thank you to all 911 emergency dispatchers.  All of you are dedicated and committed professionals that are making a difference.  911 Gold Line Training says thank you to everyone that makes up the Thin Gold Line.  

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911 Gold Line Training